FAQ's

DOES STRAWBERRIES & LACE ACCEPT RETURNS?

No Strawberries & Lace does not accept returns as each item custom made per order.

Some items with defects, sizing or issues may be exchanged for an item of equal or lesser value or receive store credit within 3 days of purchase. 

Please contact starwberriesandlaceinfo@gmail.com for any                                                                         

HOW DO I WASH MY ITEMS? WILL THE CRYSTALS FALL OFF? 

Each dazzled item comes with care instructions. We recommend that you hand wash & lay or hang to dry.        

 

DO YOU OFFER RUSH | EXPRESS DELIVERY?

Yes. We offer rush production as well as express delivery. Please email strawberriesandlaceinfo@gmail.com with RUSH | EXPRESS in subject line PRIOR to making an order. Please include your order details and deadline so we can let you know how we can accommodate your request

 

CAN I TRACK MY SHIPMENT?

When your order is ready to be shipped you will receive an email with USPS delivery confirmation number trackable at www.USPS.com unless stated otherwise. Express packages ships UPS and can be tracked at www.UPS.com

International orders shipped with our DHL express service. Items shipped with our EXPRESS service are guaranteed delivery within a 3-5 day period and come with delivery confirmation. 

DO YOU SHIP WORLDWIDE?

Yes, Strawberries & Lace ship worldwide.

 

DO YOU OFFER WHOLESALE PRICING? 

Yes. To inquire about the terms & conditions of our wholesale policy or to set up a wholesale account please email strawberriesandlaceinfo@gmail.com with WHOLESALE in the subject line.