Shipping & Handling
Please allow 3-5 business days to process your order. If you require RUSH shipping, there may be an additional production fee along with an additional shipping fee. Please keep in mind we cannot control rush delivery fees by the shipping carrier. All RUSH orders should be emailed in first to confirm accuracy of inventory. Please do not order rush items without consulting with one of our associates. We need to confirm it can be done before you purchase to avoid disappointment or your funds being held. Being that we are online and considered 24 hours, it can be possible for inventory to not be completely accurate. Strawberries & Lace is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package origin and destination. Once your order is shipped, we will send a shipping confirmation with tracking number. It is your responsibility to track it, and contact the shipping company with delivery questions or issues.
Domestic U.S shipping is 5-10 business day.
Internationally shipping is 7-20 business days.
Should we run into a problem where our risk department flags your order, this will delay your order. This happens when something is wrong with the information you inserted at the time of checkout. Whether, it came up as incorrect billing information, or CVV code, or as a possible fraudulent transaction, we may ask for a credit card card authorization form be filled out and sent back to us. Please fill out the form and return it to us as soon as possible. Please understand that having a mismatch in the billing and shipping address you provide can delay your order.